Payment Options

Card Payments

• Why does the donor's card show a 0.00 authorization charge when donating via QuickDonate or making a Recurring Plan?
• Does Donorbox support 3D Secure?

ACH

• My bank isn't listed for ACH bank transfer. What can I do?
• How long does it take for ACH bank donation to arrive?
• What are the processing fees for ACH Bank donations?
• How to enable low-fee ACH bank donations?
• Is there a limit to how much I can receive with ACH bank transfers?

UK Direct Debit (BACS)

• What are the fees associated with UK Direct Debit?
• How do I enable UK Direct Debit on Donorbox dashboard?
• Can we choose the bank transaction descriptor text for UK Direct Debit transactions?

SEPA

• Can I Disable the email sent to recurring SEPA donors?
• How do I enable low-fee SEPA bank donations?
• What are the processing fees for SEPA bank donations?
• How long does it take for SEPA bank donations to arrive?

iDEAL

• How do I enable iDEAL as a payment option?

Pre-authorized Debits (PADs)

• How can I enable Pre-authorized Debit (PADs) as a payment option?

PayPal

• How can I enable Venmo as a payment option?
• How do I add PayPal to my donation forms?
• Is Stripe required for Donorbox? Can I use PayPal?
• Why are my donations being logged as an "order" and as a "payment" on PayPal?
• Our PayPal donation is not getting recorded in the Donorbox dashboard. How do I fix this?
• Do I need a PayPal Business Account?

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Apple Pay

• How to accept Apple Pay donations

UltraSwift

• I enabled UltraSwift Pay but it's not appearing on my form
• How Do I Enable UltraSwift Pay?