Do I need a PayPal Business Account?

Donorbox has implemented measures to strengthen and improve our integration with PayPal.  

This means that organizations may only connect business/merchant PayPal accounts to Donorbox. Personal PayPal accounts are no longer supported. In many countries, including US and EU countries, you can still upgrade to a business account without being registered as a formal organization.

If you are already connected to Donorbox with a personal PayPal account, you need to do an upgrade. You can do this by following these steps:

Step 1:

Go to your Payment Processors page.  

Step 2:

Select the Update button next to your PayPal account's email address, as shown here:

Step 3:

You will then be taken through all the necessary steps with PayPal to upgrade your personal account into a business account.  

If PayPal allows you to get a business account without being formally registered as such, simply choose "Individual / Sole Proprietor" as your Business Type, as shown below. Requested information like tax numbers, EIN, etc. will be optional in this case.

Step 4:

Once your upgrade is done, you will be taken back to Donorbox's Payment Processors page, where your merchant ID will also be displayed.