How to Resend Past Instant Payment Notifications (IPN)

If you received PayPal donations on your Donorbox form, and your IPN setting was turned off, they will not appear in your Donorbox dashboard. You will need to turn this setting on, so notifications can start coming in.

You will also need to send all previous unsent IPN's from the IPN history page. This allows all PayPal donations to show up in your Donorbox record. 

Step 1

Go to the IPN History page.

Step 2

Under the Search section, select All from the dropdown.

Step 3

In the search results table, select all IPN's found and click the Resend Selected button.

If you have any questions, please contact our Support team.