Step 1
Open the PayPal support website on this page. Click the "Log In" button to enter the PayPal login page.
Step 2
Click the "Log in with PayPal" button to redirect to the account login page and sign in with your PayPal email address.
Step 3
Once you're directed back to PayPal's homepage, click the "Contact us" button to access the case creation page.
Step 4
You'll be redirected to PayPal's Merchant Technical Support Help Center, where you can submit a ticket to PayPal support.
Please contact support@donorbox.org if your ticket is urgent and needs to be escalated.