To refund a donation made via Stripe, log into your dashboard and click the "Refund" link next to the donation.
The donation will also be removed from the donation total.
When you refund a donation, the donor will receive the entire amount that they donated. The Stripe fees that were already charged will show as a negative amount on your Stripe account.
A refund will take 5-10 business days to reflect in the donor's account.
Please note that to refund a donation made via PayPal, an organization will have to log into their PayPal account and complete the refund from there.