Yes, you can make a custom textbox, dropdown, radio, or checkbox question required.
To add a required question or make an already existing question required, go to the “Additional Questions” section of your donation form editor by following the steps illustrated below.
Click on the "Edit Campaign" Button on your campaign card.
From the left panel of your campaign editor, choose Additional Questions.
You can choose to place the additional questions on either the Amount Page or the Donor Information Page.
- Amount Page (your question is/will be displayed under the donation amounts on the Amounts screen) or the
- Donor Information Page (your question is/will be displayed on the Information screen, where the donor can enter their details)
On the next screen, select the Question Type from the drop-down menu:
The specific details you need to add will vary depending on the Question Type you choose.
To make this question mandatory, select "Make this field required," as shown below. If the box is not checked, the question will be optional.
Click on Save
Click on Preview Form
If you select "Make this field required," donors must check the box to proceed with their donation. If they fail to do so, they will receive a notification and be unable to continue until the required checkbox is selected.