It is important to note that the Donorbox and HubSpot integration takes care of all the required field mappings by default, but the integration does provide additional optional data points which can be mapped based on your requirements. The details of these are given below.
1.2.2 Custom Mappings Data points
1.3 Additional Questions Mappings
Donations
Standard Mappings
Deals
| Donorbox Donation Field | HubSpot Deal Field |
| Amount | Amount |
| Donation Date | Close Date |
| Campaign Name | Donorbox Campaign |
| Plan ID | Donorbox Recurring Donation |
Contacts
| Donorbox Donation Field | HubSpot Contact Field |
| First Name | First Name |
| Last Name | Last Name |
| Address | Address |
| City | City |
| State | State |
| Zip Code | Zip |
| Phone | Phone |
Custom Mappings
You can map the custom fields to any of the fields on the Deals or Contacts object on HubSpot – they're not mapped by default.
These are additional optional fields for you to sync your event ticketing data from Donorbox to HubSpot. Once you enable the HubSpot Event Sync toggle, these optional fields can be mapped to corresponding HubSpot fields per your choice.
Custom Mappings
| Donorbox Field | Signifies |
| Donation ID | Receipt Number of this donation. It can also be found on the donation details page on Donorbox |
| Employer | The employer of the person who is making the donation. Note: This is different from the field "Donating Company" |
| Occupation | Occupation of the person who is working with the Employer |
| Gift Aid | Boolean field which is set to true if the particular donation is marked as gift aid |
| Is Recurring Donation | This is also a checkbox field and can only be mapped to a checkbox field in Hubspot |
| Is First Recurring Donation | If the donation is the first donation of a recurring plan, then this field will be yes. If the donation is a subsequent donation of a recurring plan, then it will be no. If the donation is a one-time donation, this field will be set to Not Applicable |
| Stripe Charge ID | The unique Stripe ID that was generated for the transaction carried out to service this donation |
| Join Mailing List | This is a checkbox field that records the donor's preference for subscribing to the mailing list |
| Donation Type | The payment method used for processing the donation. The donation type can be Stripe, ach, paypal, sepa, ideal, stock, crypto or paypal_express. For manually added donations, the donation type can be check, cash, credit_card, external_bank_transfer, apple_pay, google_pay or cryptocurrency |
| Donating Company | If the "This donation is on behalf of a company" checkbox is selected. This includes the name of the donating company |
| Is Donor Company | If donor is a company then this boolean field is true otherwise it is false |
| Is Donor Individual | If donor is an individual then this boolean field is true otherwise it is false. Note: This field is similar to the "Is Donor Company" field. It is advisable to use one of these two fields based on how you would like to map it to RE NXT |
| UTM Source | This parameter tracks the traffic source |
| UTM Medium | This parameter tracks the type of channel where the link is placed |
| UTM Campaign | This parameter tracks the campaign with which the link is associated. |
| UTM Term | Use this UTM tag to track search keywords or key phrases |
| UTM Content | Use this UTM tag when you have multiple links pointing to the same URL |
Additional Questions Mappings
You can now map any custom questions to HubSpot fields. A dedicated section has been added to the integration homepage, allowing users to map or update these mappings for each Donorbox campaign. Please refer to the example below:

Event Ticketing Sales
Standard Mappings
| Donorbox | HubSpot | ||
|---|---|---|---|
| Events Field | Object | Property | Field Naming Convention |
| Purchaser | Contact | Contact Name | Donorbox Data |
| Question’s Answer | Contact | Additional Question | Donorbox Data |
| Ticket | Deals |
Deal Name | Donorbox-Ticket-{ID} |
| Donations | Deals |
Deal Name |
One-time Donation: Donorbox-{ID}
Recurring Donations: Donorbox-{Interval}-Recurring-{Plan ID} |
| Default value is set in HubSpot | Deals | Deal Stage | Closed Won |
| Ticket Purchase Date & Time | Deals | Close Date | Donorbox Data |
| Individual Ticket Price | Deals | Amount | Donorbox Data |
| Campaign Name | Deals | Donorbox Campaign | Donorbox Data |
