Creating an Event Form with the Donorbox Events Editor

Follow these quick steps to create your first online ticketing form using Donorbox Events. For a more detailed guide, read this blog.

Add a new event

First, make sure you're signed up for Stripe and have connected it to your Donorbox account.

On your Donorbox dashboard, you will find the Events tab in the left-hand sidebar. Select this tab and then the ‘+ New Event’ button to set up your ticketing form.

Event name and details

Fill out your event name and a detailed description of your fundraising event.

Next, add a background image to your event page to customize it even further. Then, choose the currency of your choice.

Fees and taxes

Under Fees and Taxes, check the box and manually enter the tax rate to determine the tax-deductible amounts of your tickets. You can also check the tax-inclusive option if sales tax is already included in the ticket price.

Here, you may also toggle the switch to ask donors to cover processing fees. Check the box labeled “Ask donors to cover fees by default” if you’d like the option to cover fees automatically checked for the ticket buyer.

Ticket tiers

Add your ticket tiers by adding the ticket name and its full price, or check “This Ticket is Free”. If applicable, next check the box to make this ticket tax-deductible. Manually enter the fair market value and the tax-deductible amount will be automatically updated.

You may also set ticket quantity limits for each ticket tier by checking the box labeled “Set ticket quantity” and entering the number of tickets you wish to sell for that tier. 

Click on the button “Add a ticket type” to create more ticket tiers - you have an unlimited amount.

Additional donations

Simply check the box below to give purchasers the option to make an additional donation to your organization.

Ticket sale deadline

Set a deadline for your ticket sales by checking the box and selecting a date in the calendar.

Collect additional information

In this text box, add any special instructions you’d like the ticket buyer to see or submit, such as t-shirt sizes or dietary needs. This will then be a text input field on the form.

View and share your event

Once you've added all the details, click on “Create Event”. It will now appear on the Events page.

Use the QR Code dropdown to edit and download the free QR code for the event.

You can also access a link (find it when you click on the event title) to the public event page that you can share with your supporters.

Optional - Embed your ticketing form

You can embed your event form directly into your organization’s website by selecting “Embed Form Code,” and following the directions to copy the code and place it on your website.

Optional - Add Promo Codes

After building your event form, you may choose to add promo codes. These promo codes enable you to offer tickets for free or at a discounted price to select ticket buyers.

To do so, simply click “Promo Codes” in the appropriate event. Then click “Create Promo Code”.

Next, enter your desired code and the discount (as a dollar amount or percentage). At this time, each promo code has an unlimited number of uses and the discount will be applied to the whole ticket order, instead of specific ticket tiers.

Click “Create Promo Code” and start sharing it with your audience!

After they are created, you will be able to view all of your promo codes for each event in a detailed list. Unused promo codes may be edited, and you can quickly deactivate, re-activate, or delete your codes, making it possible to offer discounted or free tickets for a limited time.

Optional - Add Additional Payment Options

Donorbox Events features several additional payment methods for various countries, depending on where the ticket buyer is located.  

The following payment methods are available:

• Klarna 
• Afterpay/ Clearpay
• SEPA Direct Debit 
• giropay 
• Przelewy24 
• Bacs Direct Debit 
• Sofort 
• Bancontact 
• EPS 
• iDEAL 

Add these to your own event ticketing forms by enabling these payment method options in your Stripe dashboard.

Check In Your Guests with Donorbox Events

When the date of your event arrives, you can use the Ticket Check-In feature to check each of your guests into your event.
Simply click on the ‘Ticket Check-In’ button in the appropriate event. Here, you will see a space to enter a check-in code as well as a summary of the check-in status for each of your ticket tiers. This allows you to see how many of each ticket type have been purchased, how many of those guests have been checked in, and how many have not yet arrived.

Each ticket - which is automatically sent to ticket buyers via email upon completing a purchase - has a unique numeric code and QR code. To check in a guest, you have two options:

1. Manually type the check-in code in the appropriate field on your Check In page and click 'Check In'.
2. Scan the QR code with your smartphone's camera or a camera scanning app. You will be directed to your Donorbox account and asked to complete the check-in by clicking 'Confirm Check-In.'