Follow these quick steps to create your first Donorbox Events ticketing form.
Step 1 - Add a new event
If you haven't already, sign up on Donorbox as an organization - this will only take a few minutes. Make sure you've also signed up for Stripe and you've connected it to your Payment Processors page.
On your Donorbox dashboard, you will find the Events tab in the left-hand sidebar. Select this tab and the Events section will open up. Now, all you have to do is click on the '+New Event' button to set up your ticketing form.
Step 2 - Set up your ticketing form
You can now set up your event ticketing form. First, name your event. Then, select your preferred currency from the dropdown.
Donorbox Events lets you choose from a list of 43 currency options, making ticket sales even more powerful and effective for your organization. Here's a list of all the currencies included in the dropdown (shown above):
- USD (United States Dollar)
- EUR (Euro)
- GBP (Great British Pound)
- AUD (Australian Dollar)
- CAD (Canadian Dollar)
- SGD (Singapore Dollar)
- NZD (New Zealand Dollar)
- CHF (Swiss Franc)
- HKD (Hong Kong Dollar)
- JPY (Japanese Yen)
- SEK (Swedish Krona)
- DOP (Dominican Peso)
- DKK (Danish Krone)
- MXN (Mexican Peso)
- BRL (Brazilian Real)
- INR (Indian Rupee)
- ILS (Israeli New Shekel)
- NOK (Norwegian Krone)
- AED (Emirati Dirham)
- TRY (Turkish Lira)
- MYR (Malaysian Ringgit)
- CNY (Chinese yuan renminbi)
- PHP (Philippine Peso)
- ZAR (Zuid-Afrikaanse Rand)
- XOF (West African CFA Franc)
- PLN (Polish zloty)
- RON (Romanian New Leu)
- XAF (Central African CFA Franc)
- IDR (Indonesian Rupiah)
- COP (Colombian Peso)
- CLP (Chilean Peso)
- KRW (Korean Won)
- ARS (Argentine Peso)
- PEN (Peruvian Sol)
- PKR (Pakistani Rupee)
- TWD (New Taiwan Dollar)
- BGN (Bulgarian lev)
- KES (Kenyan shilling)
- CZK (Czech Koruna)
- UAH (Hungarian Hryvnia)
- NGN (Nigerian Naira)
- RUB (Russian Ruble)
- EGP (Egyptian Pound)
Fee cover and additional donations
After selecting your currency, you can turn on the switch to ask donors to cover the processing fees. You can also choose to have this option checked by default on the last step of the checkout process.
In this step, you can also select the option for purchasers to make a donation to your cause. This gives ticket buyers the opportunity to give an additional donation - separate from the cost of their tickets - when completing a purchase.
Don't worry, you can edit these options later if you change your mind!
Step 3 - Customize your event
Next, you'll be taken to your event's editor. While editing your event - whether while creating a new form or editing an existing one - you can also check the top navigation of that event's editor to view the status, preview your form, and click "Publish" when you're ready. Once published, this navigation will also feature options to "Check-In Ticket" or "Unpublish."
Add event details
When creating a new event, you'll first be taken to the "Event Details" tab. Here, you can edit your event's name as well as customize the look and feel of your form with a background image.
Also, you can use our rich text editor to add a detailed event description as well as additional photos and videos to your event page - simply click "Add description."
On that same page, you can choose to set a deadline for your ticket sales. Click "Set Deadline" and select a date in the calendar. By doing so, your ticket sales will automatically close at 11:59 p.m. on that day.
You can also add a date, time, and location to your event. Select "Set Date and Time." Here, you can set the start and end date, and optionally add an end date and time. You can also change the time zone and format to account for different locations.
To ensure your guests can find your event, add a location using Google Maps. Simply type in the address or name of your location and choose the correct address that pops up.
Set up your ticket types
Next, move to "Settings" in your event's left-hand navigation. We suggest starting with "Ticket Types."
Click "Add Ticket Type" and walk through the steps provided to either add a paid or free ticket to your form.
For a paid ticket, start by adding the ticket name and its full price. If applicable, toggle the option to make this ticket tax-deductible. Manually enter the fair market value, and the tax-deductible amount will be automatically updated. It will also be displayed on your form, encouraging buyers to purchase tickets for tax benefits.
For both paid and free tickets, you may choose to set a ticket quantity. To do so, toggle the switch and enter the number of tickets you'd like to sell for that tier. When this is set up, the form will automatically close ticket sales for just that tier when the limit is reached.
Your ticket buyers will be able to see the ticket quantity remaining for each tier in the form, as well as when a tier is sold out, creating a sense of scarcity and urgency.
Simply return to this page and click "Edit" on the appropriate ticket type if you choose to change any of these details at a later date. You can also click "Add Ticket Type" to add more tiers - you have an unlimited amount.
Create promo codes
You also have the option of adding unlimited promo codes to allow certain buyers to purchase tickets at a discounted price - or for free! To add promo codes, go to the "Promo Codes" tab in your event's left-hand navigation. You should also find a shortcut to this on the Events list.
Click "Add Promo Code" and enter your desired code, a description (optional), and the discount as a dollar percentage. Then, click "Create" and share it with your audience!
After they're created, you'll be able to view all your promo codes for each event in a detailed list. Unused promo codes can be edited, and you can quickly deactivate, re-activate, or delete your codes, making it possible to offer discounted or free tickets for a limited time.
Set checkout options
Next up, set your checkout options in your "Checkout" tab. This is where you can edit the currency as well as your additional donation and fee cover options you first set at the beginning of the process. On this page, you can also set sales taxes, add attendee questions, and choose to offer various payment options.
To add tax info, click "Edit Fees and Taxes" and toggle the option to add appropriate tax amounts to your tickets. Manually enter the tax rate to determine tax-deductible amounts of your tickets. You can also check the tax-inclusive option if sales tax is already included in the price of the ticket.
On this screen, you can also edit the options for asking donors to cover transaction fees.
To add a custom question or collect attendee info and preferences, click "Set Question." This will be a text input from purchasers where you can ask for specific information from them, such as meal preferences or t-shirt sizes - simply add your instructions into the box provided.
The last option on this page is to set up additional payment features. Click on the appropriate "Learn more" and follow the steps to enable Apple Pay and/or Link by Stripe on your ticketing form, giving your ticket buyers flexibility in their payment choices.
Step 4 - Share your event
Once you've added all the details, it's time to share your event!
This can easily be done by adding a QR code - created free with every Donorbox Event form - to your marketing pieces.
Access this QR code in the "Share & Embed" tab or through the shortcut on your Events list. Here, you can also find your event's link for easy sharing.
Scroll down to find the QR code section, where you can easily follow the steps to customize and download your custom code.
Here's an example of how your Donorbox-hosted Events page will look:
Step 5 - Embed your ticketing form
If you'd like, you can also choose to embed your event form directly on your organization's website. It's easy to do - simply view your event on the dashboard, select "Embed Form Code", and follow the directions to copy the code and place it on your website. You can also find it in the "Share & Embed" tab of your event's editor.
Optional - Add additional payment options
In addition to 43 currencies, Donorbox Events also features several additional payment methods for various countries. This allows ticket buyers in select markets to choose how they pay for their event tickets using your online ticketing form.
The following payment methods are available for Donorbox Events:
- Klarna
- Afterpay/ Clearpay
- SEPA Direct Debit
- giropay
- Przelewy24
- Bacs Direct Debit
- Sofort
- Bancontact
- EPS
- iDEAL
All you have to do to add these to your event ticketing forms is enable these payment method options in your Stripe dashboard - remember to make sure your Stripe account is connected to your Donorbox account!
Have an existing event? Your events will automatically show any new payment methods you add to your Stripe account. You don't need to take any steps within Donorbox to add these payments to your event forms.
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