How do I cancel recurring donations as an organization?

Cancelling Stripe Recurring Donations

Once you've logged into Donorbox, click the Recurring Donations tab at the top of the page.

You will then be brought to a list of all your recurring donation plans. Find the plan you wish to cancel and click the Show button on the right.

Then, click the red Cancel button. 

Cancelling PayPal Recurring Donations

It is only possible to cancel recurring PayPal donations in the Recurring Payments dashboard of your PayPal account. Unfortunately, Donorbox does not have permission to process such cancellations. 

Paypal recurring donations can also be cancelled by the donors themselves. The donor needs to log into their PayPal account and do the cancellation from there. Donors can find more information here.