How does our organization pay for the Donorbox platform fee?

Donorbox charges a small platform transaction fee of 1.75%.

For all Stripe donations and one-off PayPal Express donations, we’ll automatically deduct our 1.75% platform fee directly from the donation itself, just like Stripe and PayPal do.

For all PayPal Classic and PayPal recurring donations, we’ll charge your billing card or bank account at the beginning of the next month. This also applies if you’ve enabled any of the following integrations:

• MailChimp integration
• Salesforce Nonprofit Success Pack integration
• API & Zapier integration
• Text-to-Give
• Blackbaud Raiser's Edge NXT
• HubSpot integration
• Rock RMS
• Custom CSS
• Donorbox Live Kiosk
• Employee Gift Matching/Double the Donation. 
  Note: Starting June 27th, 2023, organizations that activate the employee gift-matching add-on will not be billed by Donorbox. You'll need to sign up for a 360MatchPro account and pay through Double the Donation.

You can add card details or link a US bank account by going to your Billings page. Add either your card details or link a bank account for us to deduct any outstanding fees. This automates billing so you wouldn't have to worry about outstanding invoices.

Your other option is to make a PayPal payment via our PayPal PayMe page here. Once done, please drop us an email so we can credit your account.