Donorbox is free if you receive less than $1,000 in donations for a month. If you reach $1,000 for a month, we charge a small platform transaction fee of 1.5% for the entire month's donations.
Additionally, Stripe and PayPal charge 2.9% + $0.30 for credit card processing. For ACH (direct bank donation), Stripe charges 0.8%, with a cap of $5. These fees are deducted immediately. Fees may be discounted down to 2.2% + $0.30 for registered nonprofits. To receive the nonprofit discount, please email firstname.lastname@example.org and apply at PayPal's Nonprofit Center.
Stripe and PayPal fees are deducted immediately from the donation before it gets to your account. Donorbox waits until the month is finished and then invoices you if any fees are due. Here's more info about how to settle your Donorbox fees.
We also have a few optional add-on features that have monthly fees:
- MailChimp Integration: $8/month. You can customize which list a donation goes to on a per campaign basis
- Salesforce Nonprofit Success Pack Integration: $50/month
- Corporate Gift Matching: $40/month
- API & Zapier Integration: $17/month
You can find out more about our fees here.