Donorbox charges a small platform fee of 1.75%. For ACH (direct bank donation), Donorbox fees are capped at $25, no matter how high the donation amount.
Additionally, Stripe and PayPal charge 2.9% + $0.30 for credit card processing. For ACH donations, Stripe charges 0.8%, with a cap of $5.
Donorbox also offers the following add-on integrations:
- MailChimp Integration: $8/month. You can customize which list a donation goes to on a per campaign basis
- Salesforce Nonprofit Success Pack Integration: $50/month
- API & Zapier Integration: $17/month
- Text-to-Give: $19/month (basic plan) or $50/month (shortcode plan).
- Custom CSS: $85/month
- Donorbox Live Kiosk: $50/month for the first device and $15/month for additional devices
- Tracking & Analytics: $35/month
- Blackbaud Raiser's Edge NXT: $65/month
- HubSpot integration: $50/month
- Rock RMS: $50/month
- Employee Gift Matching (Double the Donation): $40/month.
Important note: Starting June 27th, 2023, organizations that activate the employee gift-matching add-on will not be billed by Donorbox. You'll need to sign up for a 360MatchPro account and pay through Double the Donation.
How Billing Works
For all Stripe donations and one-off PayPal Express donations, we’ll automatically deduct our 1.75% platform fee directly from the donation itself, just like Stripe and PayPal do.
For all PayPal Classic and PayPal recurring donations, we’ll still charge your billing card or bank account at the beginning of the next month. This also applies if you’ve enabled any of the following optional integrations.
You can find out more about our fees here.