Our platform fees depend on the features you choose to use. Per donation/payment, each feature is subject to either a 2.95% or 3.95% fee, never both. For ACH (US direct bank debit), Donorbox fees are capped at $25, no matter how high the donation amount.
2.95% for
- Donation Forms
- Fundraising Pages
- QuickDonate™
- Peer-to-Peer: Org
- Crowdfunding Pages
3.95% for
- Event Ticketing
- Memberships
- Peer-to-Peer: Supporters
Additionally, Stripe and PayPal charge 2.9% + $0.30 for credit card processing. For ACH donations made via Plaid, Stripe charges 0.8%, with a cap of $5.
Note: For instant verification ACH donations that don't require a micro-deposit, Stripe charges $1.50 per successful verification in a consolidated manner at the end of each month. This fee does not apply to ACH donations made through Plaid.
Donorbox also offers the following add-on integrations:
- MailChimp Integration: $8/month. You can customize which list a donation goes to on a per campaign basis
- Salesforce Nonprofit Success Pack Integration: $50/month
- API & Zapier Integration: $17/month, Zapier integration is available separately and may have its own associated costs, this fee is enabling the integration within Donorbox
- Text-to-Give: $19/month (basic plan) or $50/month (shortcode plan).
- Custom CSS: $85/month
- Donorbox Live Kiosk: $50/month for the first device and $15/month for additional devices
- Tracking & Analytics: $35/month
- Blackbaud Raiser's Edge NXT: $65/month
- HubSpot integration: $50/month
- Rock RMS: $50/month
-
Employee Gift Matching (Double the Donation): $40/month.
Important note: Starting June 27th, 2023, organizations that activate the employee gift-matching add-on will not be billed by Donorbox. You'll need to sign up for a 360MatchPro account and pay through Double the Donation. - Planning Center: $50/month
- Little Green Light: $50/month
How Billing Works
For all Stripe donations and one-off PayPal Express donations, we’ll automatically deduct our 2.95% platform fee directly from the donation itself, just like Stripe and PayPal do.
For all PayPal Classic and PayPal recurring donations, we’ll still charge your billing card or bank account at the beginning of the next month. This also applies if you’ve enabled any of the following optional integrations.
You may qualify for a discounted rate of 2.2% + $0.30 for registered nonprofits. To receive the nonprofit discount, please email nonprofit@stripe.com and apply at PayPal's Nonprofit Center.
You can find out more about our fees here.