After a donor makes a recurring donation, we send them an email instructing them to set up a password for their donorbox.org donor account.
If donors don't see the email, they can reset the password by clicking on this link. By resetting the password, they will be claiming the account. Once donors reset the password, they can log in through the following link.
With this account, the donor can log in to the donor dashboard to edit their recurring donations. A donor can change their plan amounts, cancel/pause, or resume their recurring donations at any time. Below you can see how the donor's account looks:
Please note: For recurring PayPal donations, it is not possible to change or cancel PayPal recurring donations via Donorbox due to PayPal's policy. If you're trying to update your plan, please log into your PayPal account and edit your donation there. Further details can be found here.
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