You can now track the source of the donations by passing UTM parameters to your donation page or your website's embedded page URL. We currently record the following UTM parameters for a donation.
Note: utm_source parameter has to be present if you want other UTM parameters to be recorded.
Below are the examples showing how to pass the UTM parameters to the donation form:
URL of the website page where the donation form is embedded:
Donorbox hosted donation page URL:
When the donor submits the donation form, the UTM parameters passed via the URL (as shown in the above examples) are recorded in the donation. You can find the UTM parameters recorded with the donation on the donation detail page. Go to the Donations tab on your dashboard page and click Show for the donation. Additionally, the UTM parameters will also be added to the CSV file when exported.
Track the source of the donation with Salesforce
Now that we can track the source of the donation via UTM parameters, you can also export those parameters to your Salesforce account. If you have enabled Salesforce integration, go to the Salesforce Data Mapping page and scroll down to find the UTM parameters and map it to the Salesforce fields of your choice.
Please feel free to write to us at email@example.com if you have any questions.